Package Protection Plus
Protection Plan PLUS includes:
- Product lost in transit
- Product damaged in transit
- Powder coat defects
- Rust damage
Terms and Conditions:
- Includes one replacement / repair per item.
- Items lost or stolen 72 hours after delivery are not covered by the plan.
- Please send a clear image of the defected product to our Customer Support Team and we will gladly replace the item.
- Damaged item needs to be returned at the customer\'s / owner\'s expense before a replacement item is shipped to customer / owner.
FAQS
We accept payments from major credit card companies like Visa, Mastercard, and American Express.
Each item is handcrafted and assembled with love just for you and your loved one. Due to this, please allow 2-3 business days for to make your order and to ship.
Once shipped, you can expect delivery within:
- USA: 2-7 days (Excluding Sundays)
- *USA Priority: 1-2 days
*Priority shipping ships via FedEx who does not deliver to PO boxes. Therefore, Priority shipping will not work for deliveries to PO boxes.
Certainly! We will send you an email with your tracking link within 2 business days after placing your order.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.